When Should I Expect My Referral

Los Angeles

📨 When Should I Expect My Referral?
What Happens After Your Doctor Submits a Referral

🩺 If You Have Health Insurance (Medi-Cal, Medicare, or Other Health Plans):

📱 You will receive a text message from our Referral Team with the specialist’s information so you can schedule your appointment.

📬 You’ll also receive an authorization letter by mail from your health plan within 7–14 business days.

🕒 Be sure to wait for your authorization before calling the specialist, this letter confirms your visit is approved and covered.

🩹 If You Do NOT Have Health Insurance:

📞 Once your referral is approved, the Appointment Scheduling Center (ASC) from the County will contact you directly to schedule your visit.

🕒 Please allow time for processing, this may take a few weeks.